![]() ![]() Order screens can be image-based so customers can see what they are ordering on self-service kiosks, and staff can show customers images tableside. Lightspeed breaks out of the iOS gridded navigation menus, creating a highly textured visual ecosystem that is much easier to read at a glance. However, Lightspeed Restaurant’s user interface is much more dynamic than that of TouchBistro. Lightspeed Restaurant is iOS-based, similar to competitor TouchBistro. If you use a different integrated payment processor, you won’t reap the benefits of automated customer reporting. Users should note, however, that Advanced Insights only works with Lightspeed Payments. These guest insights are automatically generated from card swipes-even if the same customer uses various cards-so there is no additional data entry or administrative oversight required. You can track how often customers visit and how much they spend, creating a pattern of guest behavior over time, which will allow you to create a more personalized experience for them while also maximizing your profits. This module also integrates with Lightspeed Payments to show you highly detailed customer information. Advanced Insights also includes detailed staff performance reports that help you identify top performers or training opportunities. Advanced Insights unlocks automated analytics like menu quadrant reports that show you which menu items are your highest performers, which should fall off your menu, and which might just need a marketing boost to become stars. Lightspeed includes a feature that it calls Advanced Insights, currently available on all subscription levels. The feature is still in beta mode, but you can contact Lightspeed for more information. Lightspeed Restaurant has also added the ability for US Lightspeed Payment users to pre-authorize bar tabs. The system includes course and seat management, combo building, check splitting, and house account management. Your employees can clock in and out directly in the POS, and you can set a variety of access permissions to customize what tasks each of your team members can perform. With Lightspeed Restaurant, you can create detailed, customized floor plans that reflect your restaurant location and create multiple menus for in-house dining, takeout, catering, or retail items. Lightspeed did lose a few points due to some functions, such as employee scheduling, being available only via third-party integrations. The POS has everything that a small restaurant needs in the baseline POS software, and these functions quickly expand with optional add-ons and third-party integrations. Lightspeed Restaurant combines high function with affordable cost. Outside of those minor limitations, though, you’ll find Lightspeed Restaurant to be a constantly evolving, self-installable restaurant POS. And if you want to use advanced features and bring your own processor, Lightspeed will disappoint most advanced features require enrollment in Lightspeed Payments to function fully. If you regularly need to manage a team of in-house delivery drivers, Lightspeed Restaurant is not the best system for you instead, check out Toast or consider Revel Systems (if you have multiple locations). ![]() Lightspeed is especially great if you need built-in marketing and inventory tools in your POS, and its peripheral software for kitchen display screens and self-service kiosks are some of the most user-friendly we’ve seen. It beats a lot of its competition in serving businesses that need an affordable iPad POS. ![]() Lightspeed’s many useful add-ons can quickly rack up the total monthly cost of the system.īut with all these extra features and integrations available, Lightspeed Restaurant is a highly adaptable system that lets you respond quickly to any changes in your business.Lightspeed Restaurant is a terrific fit for growing restaurants, cafes, and bars. That said, some customers occasionally mention very specific functions not addressed by Lightspeed, so if you trial the software, we recommend checking all the different things you need in your business to avoid frustration later.Īlthough the core POS system already contains a lot of restaurant management features, there’s no escaping the fact that many specialized features like online ordering and a customer display system incur additional costs. It may take some getting used to before you confidently navigate the interface, but then you can take full advantage of a system with a unique setup to drive your operations extremely well. There’s no doubt Lightspeed Restaurant POS is built by industry veterans who know what a food and drink business needs.
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